We offer consulting, training, billing¹, and workshops. Sign up for our newsletter so you don’t miss announcements of upcoming events!
Sometimes, all you need is a half-hour to discuss a particularly thorny billing problem. Maybe you could use a refresher on how to fill out a claim form. We can work with you regardless of your location, since these services are easily delivered by telephone and the Internet. Get in touch to tell us what you need.
As far as billing goes, we’ve developed a system for turning your work into billable claims as quickly as possible, thereby creating a steadier stream of income for you.
When you schedule an appointment for a new patient, fill out a Telephone Screening Form with their insurance information, and fax it to us at least 48 hours prior to the appointment. That gives us time to verify the benefits and preauthorization requirements.
We’ll give you a “day sheet”, which is simply a log of each patient seen on a single day, the CPT code, the ICD-9-CM diagnosis code, the amount of the patient’s payment, and their check number. If you use superbills, we'll devise a system around that.
At the end of the day, fax us the day sheet, along with any patient registration forms, financial agreements, enlarged photocopies of insurance cards (front and back), and authorizations.
We get to work!
Insurance companies mail Explanations of Benefits (EOBs) and checks, PAYABLE TO YOU, to our secure, locked post office box. We scan them into our document imaging system, and post them to the patients’ accounts.
About once a week, we deposit your checks into your bank account and return the original Explanations of Benefits to you along with a list of the deposited checks. We even drop you an e-mail to let you know the amount of the deposit so you can record it in your checkbook right away.
We follow up on any claims that appear to have been paid incorrectly.
We mail patient statements monthly.
¹We do not offer billing services in Arizona, New Jersey, New York, Oregon, and Washington.